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#1 2016-11-08 12:04:11
- High-Gi
- Member
- Registered: 2016-11-08
- Posts: 7
Reset Plen2
Hey everybody,
Is there any posibility to reset the Plen2 to the default settings?
I didn't find anything in the Forum or in the Wiki so please help me.
Last edited by High-Gi (2016-11-08 12:05:13)
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#3 2016-12-02 13:22:37
- High-Gi
- Member
- Registered: 2016-11-08
- Posts: 7
Re: Reset Plen2
PLEN2 Developer Edition (ROS Supported) Assembled Model
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#4 2016-12-05 02:26:44
Re: Reset Plen2
Hi High-Gi,
Could you try following steps?
1. Edit the latest version firmware for Arduino, and upload this one.
(Before you install it, you need to change the value TARGET_DEVELOPER_EDITION at BuildConfig.h, to true from false.
s.a. https://github.com/plenprojectcompany/P … fig.h#L38)
2. With the latest version Control Server, read the all motion files at PLEN2 repository and install these.
(s.a. https://github.com/plenprojectcompany/P … r/motions)
If you have any troubles after doing that, please ask me again :)
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#5 2016-12-06 10:04:43
- High-Gi
- Member
- Registered: 2016-11-08
- Posts: 7
Re: Reset Plen2
Now our Plen2 react to the orders we give him but everytime we tried it start to jerk.
The battery is full charged...
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#7 2016-12-20 11:49:41
- High-Gi
- Member
- Registered: 2016-11-08
- Posts: 7
Re: Reset Plen2
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#8 2017-01-11 03:17:38
Re: Reset Plen2
Hi, High-Gi
Please let me know your software environment?
(Just for reference, recommended environment is shown as right-hand. https://github.com/plenprojectcompany/P … tware-set)
If you use the environment above, I think the error will be solved to do following process.
- Re-install the all motion files using PLEN Utils.
- Run the latest version Control Server, then launch PLEN_Utils.url.
- Click "Load Motion(s)" button to load the all motion files which are placed here.
- After that, click "Install" button.
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#9 2017-01-13 13:26:12
- High-Gi
- Member
- Registered: 2016-11-08
- Posts: 7
Re: Reset Plen2
Thank you for your reply!
I tried your suggestion.
After the installation there is a dialog that the motions are installed successfull.
Unfortunately this does not change anything concerning the PlenBots condition.
Is there anything I need to do after installing the motions?
Greets
High-Gi
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#10 2017-01-16 07:09:17
Re: Reset Plen2
Just for confirmation, your environment satisfies below, right?
- Firmware version is just v1.4.1.
- After stating up PLEN2, it is standing straightly.
- To install the motion files (e.g. https://github.com/plenprojectcompany/P … r/motions) was successfull.
If even one of the conditions above is not fulfilled, your PLEN2 doesn't work well.
Please send us your PLEN2 if you will have given up to tune it. We can fix the problem ;)
Last edited by Guvalif (2017-01-16 07:16:58)
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#11 2017-01-17 11:19:12
- High-Gi
- Member
- Registered: 2016-11-08
- Posts: 7
Re: Reset Plen2
Can you send me your address I wish to send the bot.
Should we send you anything else(reverence number)?
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#12 2017-01-19 07:18:51
Re: Reset Plen2
Hi High-Gi,
Please use address below:
PLEN Project Company Inc.
3F Meijiyasuda-Life Osaka Umeda Bidg. 3-3-20 Umeda Kita-ku Osaka-city Osaka 530-0001 Japan
Also, I recommend to write down "NOT RESTRICTED" on delivery ticket when you send your PLEN2.
P.S.
We will ask you to pay the repairing cost and re-shipping fee. Could you mind left-hand?
Last edited by Guvalif (2017-01-19 07:19:25)
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#13 2017-02-15 13:06:19
- anzenbp
- Member
- Registered: 2016-06-17
- Posts: 5
Re: Reset Plen2
Hi,
my students gave me the PLEN2. They feel, they cannot solve the problems. So I will send you the PLEN2 with the original package tomorrow.
I will send you the PLEN2 to the above mentioned address. We will pay the cost of repairing and shipping, of course.
Thank you to fix the problem. What is the time line go get it back?
best regards,
Peter Anzenberger
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#14 2017-03-25 19:06:25
- anzenbp
- Member
- Registered: 2016-06-17
- Posts: 5
Re: Reset Plen2
Hi,
1 month ago I sent you the plen2, like we agreed. I sent the helpline and the support the following email:
-----------------------------------
Dear Madams and Sirs,
I sent you my Plen2-Robot according to our arrangement (see our forum conversation: https://plen.jp/playground/forum/viewtopic.php?id=97).
You got the Plen2 on 24.02.2017 11:37:00, like shown here:
Datum: 24.02.2017 11:37:00
Sendung zugestellt; PLZ 0000; JP
Datum: 24.02.2017 08:10:00
Verzögerung wegen Zustellhindernis; PLZ 0000; JP
Datum: 23.02.2017 10:06:01
Sendung in Verteilung; PLZ 0000; JP
Datum: 23.02.2017 09:00:01
Sendung im Zollstellungsprozess; PLZ 0000; JP
Datum: 21.02.2017 22:09:00
Sendung im Bestimmungsland eingetroffen; PLZ 0000; JP
Datum: 18.02.2017 11:20:02
Sendung ins Ausland weitergeleitet; PLZ 1005; AT
Datum: 18.02.2017 01:36:35
Sendung in Verteilung; PLZ 1005
Datum: 17.02.2017 18:13:26
Sendung in Verteilung; PLZ 4005
Datum: 17.02.2017 16:29:01
Sendungsannahme in Post-Geschäftsstelle; PLZ 4020
I want to ask, if you could repair and reinstall the software of the Plen2? When will it be ready for sending it back? What are the cost of repairing and sending it back? How may I pay the costs?
best regards,
Peter
-----------------------------------
I want to know what happens next?
best regards,
Peter
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#15 2017-03-28 09:59:26
Re: Reset Plen2
Hi anzenbp,
Actually, currently there are 2 lots of servo motor used on PLEN series robots.
Your PLEN2 is using old lot's one, so we need to order it from other consumer electronics company.
Just last week, we received that's servo motor. I think we can resend your PLEN2 by the end of this week.
We apologize for the delay in us resend this to you. Please wait for a while.
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